Need Immediate Assistance?
If you're in an emergency situation or need immediate roadside assistance, don't wait - call us now.
Claims Emergency
1-800-CLAIMSRoadside Assistance
1-800-ROADSIDE
When accidents happen, we're here to help you get back on the road quickly with our streamlined claims process.
We've simplified the claims process into three easy steps to get you back on the road faster.
Call our 24/7 hotline, use our mobile app, or report online. We'll gather all the necessary information and start your claim immediately.
Our experienced claims team will review your case, investigate if needed, and approve your claim quickly and fairly.
Choose from our network of trusted repair shops, get your vehicle fixed, and we'll handle the payment directly with the shop.
Choose the method that works best for you - we're here to help 24/7.
Get answers to common questions about the claims process.
Most claims are processed within 3-5 business days. Simple claims can often be approved within 24 hours, while more complex cases may take up to 10 business days for thorough investigation.
You'll need your policy number, date and time of the incident, location, description of what happened, photos if available, and contact information for any other parties involved.
Yes, you can choose any licensed repair shop. However, using our network of preferred providers ensures quality work, warranty coverage, and direct payment from us to the shop.
Rate changes depend on several factors including the type of claim, your driving history, and fault determination. Not-at-fault claims typically don't affect your rates, and we offer accident forgiveness for qualifying customers.
If your vehicle is declared a total loss, we'll pay you the actual cash value of your car minus your deductible. We'll also help you with the title transfer and can assist in finding a replacement vehicle.
If you're in an emergency situation or need immediate roadside assistance, don't wait - call us now.